Square Clear Glasses Optical Eyeglasses Frame Vintage Glasses Women Men Unisex Anti Blue Light Myopia Prescription Eyeglasses 2 / United States – Cinily Eyewear
Square Clear Glasses Optical Eyeglasses Frame Vintage Glasses Women Men Unisex Anti Blue Light Myopia Prescription Eyeglasses 2 / United States
Customer Reviews
Express Shipping Scam & Ghost Customer Service: My Warning! 😤🚫
Let me tell you, my online shopping experience with this company was terrible, and I feel compelled to share my story as a warning. I was ripped off for express shipping on several pairs of glasses, and it was a total waste of money. Don't bother paying for it because you'll still wait weeks! The customer service is truly among the worst I have ever experienced – reaching anyone by email or chat felt impossible. After failing to leave a review on their actual website, I finally found a way here because I believe others need to know about these issues before making a purchase.
Customer: I paid for express shipping, and my glasses still took weeks to arrive. I feel completely ripped off and want a refund for that shipping fee. CS Rep: I completely understand your frustration. I apologize that your express shipping didn't deliver the speed you expected. Let me check your order details right now and process a refund for that shipping cost for you. Customer: It's not just the shipping. I tried reaching out multiple times by email and chat about other issues, like the bifocal height, and never got a real person. Now I'm stuck with a pair of glasses past the 14-day return window because there was no one to help me earlier. This "no customer service" is laughable. CS Rep: I am truly sorry to hear about the difficulty you experienced reaching our support team and the frustration of being unable to address your concerns within the return period. That is certainly not the experience we want for our customers. Let me see if we can make an exception for your recent return request given the circumstances you've described. Customer: You say that, but will anything actually happen? I just want to know I can get help when I need it. My order number is [Customer provides Order Number]. CS Rep: I hear your skepticism, and I appreciate you providing the order number. I assure you I will personally look into this. I'll escalate your request for a return window exception and follow up directly via email with an update on your specific case. We value your feedback and are committed to improving our support.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Shopping Nightmare to 5-Star Experience: cinily.net Delivers! ✨😃
I've been absolutely loving the clarity and comfort these glasses provide, especially during long hours in front of screens. They've not only eased my eye strain but also elevated my everyday look effortlessly. If you're ready to experience this perfect blend of classic style and cutting-edge eye protection, then it's time to discover these amazing Vintage Anti-Blue Light Eyeglasses for yourself. Trust me, your eyes (and your style) will thank you! My last online glasses shopping experience was nothing short of a nightmare 😤. I was completely ripped off for express shipping, waiting weeks for glasses that should have arrived in days. Customer service was non-existent; reaching anyone via email or chat was impossible, leaving me stuck with ill-fitting glasses with an incorrect bifocal height, long past their return window 😭. I couldn't even leave a review on their site to warn others!
After that ordeal, I was incredibly hesitant to order glasses online again, but I desperately needed a new pair. I decided to give cinily.net a try, hoping for a different, more reliable experience 🤔. And what a difference it was!
I couldn't agree more with this review I saw: "I am leaving a five star review in accordance with the ease of ordering and the virtual help I received online from Nicole, when I had a question. So far so good. I have ordered before and was very pleased with my glasses and I’m sure I will be again."
My experience echoed this sentiment completely! The website was intuitive, making the ordering process incredibly smooth. When I did have a question, the customer service was responsive and genuinely helpful, a stark contrast to my previous nightmare. My new glasses arrived promptly, and the quality is fantastic ✨ – especially impressive considering how affordable they were. Finding cheap prescription glasses online that don't compromise on quality or service is a huge win! cinily.net truly delivers on its promises, and I finally feel like a valued customer. Definitely a five-star experience! 😃
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