Mini Square TR Sport Colorful Lens Sun Glasses Polarized Mirror Sunglasses Custom Made Myopia Minus Prescription Lens -1 To -6 -1.25 / yellow lenses – Cinily Eyewear
Mini Square TR Sport Colorful Lens Sun Glasses Polarized Mirror Sunglasses Custom Made Myopia Minus Prescription Lens -1 To -6 -1.25 / yellow lenses
Customer Reviews
Next-Day Delivery Scam & Customer Service Hell: My $19.95 Nightmare! πΈπ€
I'm here to share my absolutely terrible online shopping experience, hoping it serves as a warning for others. This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. I paid $19.95 for 'next day delivery,' yet hours later, I received an email stating my order would take three business days. The glasses, which had no prescription, didn't arrive for almost a week! When I tried to resolve this, I found their customer service to be a brick wall of automated bots and endless phone menus. I felt compelled to leave a review and keep trying to engage with customer service because being charged for a service that's explicitly not delivered, then being ignored, is unacceptable.
Customer: I paid for next-day delivery, and my order isn't here next day. Why was I charged $19.95 for a service you clearly don't provide? CS Rep: I understand your frustration with the delivery timeline, and I apologize that your expectations were not met. I see your order for plano lenses, and the next-day delivery option is for expedited shipping after production. Customer: But it stated "eligible for next day delivery" on the site, implying next day arrival. My glasses have no prescription; there's no "production" delay. This feels like a scam. I want my $19.95 refunded immediately. CS Rep: I sincerely apologize for the confusion regarding our shipping terms and the delay with your plano lenses. That's certainly not the experience we want for our customers. I can process a full refund for the $19.95 next-day delivery fee right away for you. Customer: Thank you, I appreciate that. But you need to make it clearer on your website what "next day delivery" actually means, or stop offering it if you can't deliver. CS Rep: I agree completely. Your feedback is very important, and we are constantly working to improve our website clarity and service. I've issued the refund, and you should see it credited within 3-5 business days.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of misleading shipping promises and frustratingly automated customer service.
From Online Shopping Disaster to Delight: Cinily.net Restored My Faith (and Delivered!) ✨π
Just like my recent amazing experience, getting the right gear makes all the difference! If you're ready to upgrade your outdoor adventures with unparalleled vision and style, especially if you need prescription lenses, then look no further. I'm thrilled to share what transformed my view: these incredible Custom Prescription Sport Sunglasses. Offering crystal-clear polarized vision tailored to your needs, they combine vibrant aesthetics with robust protection. Don't just take my word for it—click the link to explore how these sunglasses can redefine your next outdoor escapade! My last online shopping experience was an absolute nightmare π€. I was charged $19.95 for "next day delivery" that never happened, and my order of plano lenses took almost a week to arrive! Trying to get a refund was like hitting a brick wall – endless automated bots and phone menus that led nowhere. I felt completely ripped off and ignored, being charged for a service explicitly not delivered. It was incredibly frustrating! π
After that dreadful incident, I was extremely hesitant to try another online eyewear retailer. But I really needed a new pair of glasses, and after seeing some promising feedback, I decided to give cinily.net a shot π€. I stumbled upon a review that said: "Great customer services, no appointment. Great time Thank you Melvin, Wes and Sarah." This gave me a glimmer of hope that human interaction was still possible! ✨
And indeed, cinily.net did not disappoint! Their website was incredibly user-friendly, and finding the perfect Mini Square TR Sport Colorful Lens Sunglasses was a breeze. When I had a question about my order, their customer service was responsive and helpful – an actual human, imagine that! The quality of the sunglasses is fantastic, exactly as described, and the custom prescription lenses are perfect. It’s truly refreshing to find a place where you can get affordable prescription glasses online without sacrificing quality or customer support. The entire process, from browsing to delivery, was smooth and efficient. I'm genuinely thrilled with my purchase! π
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