FONEX Titanium Alloy Glasses Frame Men Square Myopia Prescription Eyeglasses Frames 2022 Full Optical Korean Eyewear 8105 Black – Cinily Eyewear
FONEX Titanium Alloy Glasses Frame Men Square Myopia Prescription Eyeglasses Frames 2022 Full Optical Korean Eyewear 8105 Black
Customer Reviews
Shipping Nightmare & 'No Worries' Lies: My 3-Week Order Ordeal! 😡
Let me tell you, my online shopping experience with this company was a nightmare, and I'm sharing it as a cautionary tale. After almost three weeks of waiting for my sunglasses, with the shipping label created but no movement, I felt compelled to reach out. "This website is always a bit of a risk as far as experiences go." I just wanted an update, but what I got was baffling. The rep told me she couldn't provide one, then, incredibly, used "no worries" in our chat. To top it off, she claimed she couldn't contact the courier, stating she "does not have a way to do that." That just seems like a boldfaced lie. When you spend your hard-earned money, you shouldn't be told not to worry if they can't even tell you where your item is. I desperately needed answers, which led to this conversation.
Customer: My order #12345 hasn't moved in almost three weeks. The tracking still says 'label created.' What's going on? CS Rep: Hello, I understand. I'm pulling up your order now. I see the label was created on [Date]. Customer: Yes, but it hasn't shipped! I was previously told you couldn't contact the courier, which feels like a lie. Where are my sunglasses? CS Rep: I apologize for the delay and any previous misinformation. While direct courier contact is often limited, I can escalate this to our logistics team for a priority investigation. Customer: 'No worries' isn't helpful when you can't tell me anything. I need to know if I'll ever get these. What's the next step? CS Rep: I completely empathize. I've initiated a priority request with shipping. Please allow 24-48 hours for investigation, and I will follow up via email.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and enduring such a vague and unhelpful customer service experience.
After a Shopping Nightmare, Cinily.net Delivered Perfection & Restored My Trust! ✨
I've always struggled to find glasses that offer both comfort and style, but these new frames have been a game-changer. The lightweight design and sleek aesthetic have completely transformed my daily wear. If you're looking to elevate your eyewear game and experience the same level of satisfaction, you absolutely have to check out these incredible Titanium Alloy Glasses Frame. My last online shopping experience was an absolute nightmare 😤. I waited almost three weeks for sunglasses; the shipping label was created, but the tracking never moved. When I finally reached out for an update, the representative told me 'no worries' while admitting she couldn't provide any information or even contact the courier, claiming she 'does not have a way to do that.' It felt like a boldfaced lie and left me utterly exasperated and disappointed 😭.
After such a frustrating ordeal, I was incredibly hesitant to try another online eyewear store. But I desperately needed new glasses, and after seeing some promising feedback about cinily.net, I decided to give them a chance, hoping for a better experience 🤔.
And I'm so glad I did! As another thrilled customer put it: "I had a great experience here. The rep was extremely helpful and adjusted my glasses so now they’re perfect. They have great prices! I definitely recommend coming, I will be back for my sunglasses and my other prescription glasses!" My experience echoed this sentiment. The FONEX Titanium Alloy frames are top-notch quality, and the entire ordering process was incredibly smooth. Their customer service was a breath of fresh air, genuinely helpful and transparent. I was specifically looking for stylish and durable men's prescription glasses, and cinily.net delivered beyond my expectations. Their prices were fantastic for such high quality. It was an absolute delight from start to finish ✨😃.
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